Reviews

We pride ourselves on our honest, genuine reviews. We have never offered bribes in the way of vouchers/money off for 5-star reviews. We believe this is dishonest and misleading. Be wary of any repair company that does so! Instead, we ask our customers to leave a review once they receive their repaired iMac or MacBook back.

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Check out our genuine, unedited, unfiltered reviews below.

Excellent. I was very impressed with the customer service and I will definitely use this company again if needed. Would highly recommend to others.

Ian Dampier Avatar Ian Dampier
July 24, 2025

Very helpful and great advice, saved me a fortune with not requiring a new screen. A simple fix in the end.

Richard Hoare Avatar Richard Hoare
July 12, 2025

Fantastic Service professional quick and courteous. Fingers crossed, I won’t be back, but if I ever drop my phone again, I know where I’ll be taking it Five stars dropped the phone off 20 minutes later the phone was back in my hand and as good as new.

malcs74 Avatar malcs74
July 12, 2025

Great service! Easy to book online, easy to find, friendly and helpful! Very good value too! Would absolutely recommend. Dropped my phone off, had a coffee across the road and then picked it up again, brilliant!

Karen Hall Avatar Karen Hall
July 10, 2025

Really happy with the service. My son really smashed his iPad so I booked a same day slot for repair. Less than £100 for replacement same day and the gentleman was really lovely. Told me it was a year’s warranty also and I got a stamped loyalty card which is so handy having 2 kids and 2 iPads. Would highly recommend! He deals with all Apple devices and is located in a lovely spot in Chatham dockyard.

Casey Avatar Casey
July 6, 2025

First class I cannot fault this Company on price , quality and service.

Jimbo Avatar Jimbo
June 21, 2025

A very friendly, prompt and efficient service thank you

David Evans Avatar David Evans
June 2, 2025

I first used Apple repairs back in 2011 and was very pleased with the service provided. Last week i had the misfortune of cracking my ipad screen and once again i returned to Apple repairs and the service was excellent I would highly recommend them. Thank you Phil

Michael murphy Avatar Michael murphy
May 27, 2025

Absolutely brilliant service. Email conversation first, then sent iPod Classic for repair and upgrade. Quick service, easy to use. Device now working like new again. Highly recommended. Many thanks!

Katharine Watt Avatar Katharine Watt
May 24, 2025

Excellent service, thank you Phil. Diagnosed the problem with my phone straight away, and fixed it immediately. Would highly recommend to anyone needing repairs done.

Willy B Avatar Willy B
May 18, 2025

I have to say the service from Apple Repairs Kent was fabulous. The are located at Chatham Dockyards and even have a video on YouTube to show you how to get to them, which was fabulous! Phil was professional and did the job as fast as he could. I am definitely going to have them as my go to for all my Apple repairs from now on and I will recommend them to all of my friends and family. Thanks Phil. It was lovely to meet you!

Sarah Clarke Avatar Sarah Clarke
May 3, 2025

Excellent service, Phillip is very helpful. I highly recommend.

Stephen Carrad Avatar Stephen Carrad
April 26, 2025

Phil was excellent at his job. He kept me updated at every stage of my computer repair, and the outcome was outstanding. He resurrected my dead Imac. I have praised him to my friends. Please consider using his services.

Nic O Avatar Nic O
April 8, 2025

very helpful and a great service at a realistic price

Judith Murray Avatar Judith Murray
March 26, 2025

I took my MacBook Pro to Apple Repairs Kent after a minor coffee spill, and Phil was fantastic. He completed an inspection and cleaned the internals with great attention to detail within my appointment. Fortunately for me, Phil said the internals of my MacBook were untouched by the spill (very lucky). Professional, honest, and efficient—the service was top-notch. I highly recommend Phil for any Apple repairs!

Will Freed Avatar Will Freed
March 21, 2025

Macbook Pro battery replaced today - As always, a fast, efficient, friendly service and at a reasonable price.

Robert Gerrard Avatar Robert Gerrard
March 21, 2025

very quick, reliable and knowledgeable. great friendly service would highly recommend for all apple repairs

Tim Barton Avatar Tim Barton
March 21, 2025

Friendly and fast - battery replaced the same day

Chris de Coulon Berthoud Avatar Chris de Coulon Berthoud
March 21, 2025

I contacted Phil in relation to my very old iPod classic having stopped working. Phil found that most of the electronics had stopped working. Phil replaced a few parts but most importantly saved all my music. Great service from start to finish. Would throughly recommend

Paul Avatar Paul
March 21, 2025

Superb service and outcome. My laptop had battery failure. I posted it to ARK, they communicated brilliantly on WhatsApp, fixed it and posted it back. Good value and great service.

Jeremy Vine Avatar Jeremy Vine
March 21, 2025