Reviews

We pride ourselves on our honest, genuine reviews. We have never offered bribes in the way of vouchers/money off for 5-star reviews. We believe this is dishonest and misleading. Be wary of any repair company that does so! Instead, we ask our customers to leave a review once they receive their repaired iMac or MacBook back.

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Check out our genuine, unedited, unfiltered reviews below.

Very impressed, first time I’ve used Phil, however he will totally be my go to now. He sorted my phone straight away, wouldn’t take any payment as he was able to sort the problem quickly. Excellent Service!!

Reena Logan Avatar Reena Logan
October 30, 2025

I contacted Phillip regarding my newly purchased iPod Classic as I was looking into potential upgrades but wasn’t quite sure what I needed. Phillip was incredibly helpful and quick to respond, providing all the information I was after. I decided to go for the 2000mAh battery upgrade along with 256GB of SSD storage. The whole process took about a week, and I couldn’t be happier with the result. You get regular updates on your device’s status, and a tracking number once it’s shipped. Excellent service from start to finish!

Nicholas Shmicholas Avatar Nicholas Shmicholas
October 15, 2025

Phil is knowledgeable and friendly,diagnosed and sorted the problem with my ipad. He's based in an interesting location in Chatham Dockyard,easy to get to free parking. Will recommend him to Family and Friends

Clive Billingham Avatar Clive Billingham
October 15, 2025

Fast slick service at a reasonable price.

Alan Durkin (Ad2466_RE) Avatar Alan Durkin (Ad2466_RE)
October 13, 2025

What a legend phil is. Went in with my phone not charging expecting to pay for a new charging port. He could have easily charged me to change this, but instead told me he would save me money and just removed a load of fluff and gave it back to me fully working. Don't think most places would be so honest and helpful!

Charles Rylo Avatar Charles Rylo
October 9, 2025

Absolutely brilliant service, rang up to explain what was wrong with my iPhone 8S went along the same day repaired within three hours at a very very competitive price. I would not hesitate to use this service again, Polite, professional and friendly. Mr C Jackson NB: Finally decided to upgrade my phone (iPhone 8s) 2 years further on, but had a new battery installed by Apple Repairs Kent .. .. I can honestly say that the service hasn’t altered from the above comment excellent friendly and professional will always use Apple repair! Mr C Jackson

Colin Jackson Avatar Colin Jackson
October 7, 2025

Thanks Phil - Great service in a timely manner.

Keisha F Avatar Keisha F
September 30, 2025

Top Place for repairs great fast repair and at very reasonable price

Daniel Weir Avatar Daniel Weir
September 27, 2025

As always very good service, took an iPhone in for a new screen, as before a quick genuine service, would always recommend

Phil Wake Avatar Phil Wake
September 7, 2025

Excellent, prompt, friendly service. Fitted a new battery into my ipad.

Monica Smith Avatar Monica Smith
September 1, 2025

Great, swift service. Mac was running v slow and would not uograde previously. Now all working fine. Booking appointment, cost and communication was all excellent. Thank you.

Tim Burrows Avatar Tim Burrows
August 21, 2025

Excellent service, fixed up my Ipad after I dropped it, will definitely use again

alex butts Avatar alex butts
August 20, 2025

It’s not my first time seeing help for my Apple devices, was the third time, but the attention to the customer didn’t diminished at all. This time I had my iPhone back case changed, it was done in less than 90 minutes and now it looks like new. Thank you.

jancsi Avatar jancsi
August 16, 2025

Apple in Bluewater told me that my 5 year old immaculate iPad Pro was only suitable for "recycling" due to a poor USB-C connection port. The tech proceeded to tell me that for £640 if available an equivalent age replacement could be supplied. Needless to say I was flabbergasted. £640 for a replacement USB-C port. My wife went online and found Apple Repairs Kent who said they could fix it for £99.99 with a 12 month warranty. I simply booked a time slot online for the next day and I am now typing this review on my only fit to be "recycled" iPad. Phil’s a lovely bloke and did exactly what he said he’d do. Highly recommended👍🏻

Tony Woodyatt Avatar Tony Woodyatt
August 15, 2025

I have used Apple Repairs Kent for repairs to many of my IOS devices ( Watches & iPhones) over the last few years.Offering great value and prompt repairs with the added bonus of being local repair service.

Anthony Smith Avatar Anthony Smith
August 2, 2025

First rate service very pleased with the expert repair will always be my fist port of call for phone repairs

Gary Stevenson Avatar Gary Stevenson
July 31, 2025

Quick, professional service and easy to book - thank you!

Tamzin Sellar Avatar Tamzin Sellar
July 30, 2025

Honestly the absolute best! Had a faulty macbook screen post travelling from holiday (I will have words with Emirates!) and needed my macbook pro fixed asap for NEXT DAY DELIVERY and Philip went over and beyond to deliver! Very professional and quick communications! Will definitely recommend! Also very friendly - 5 stars from me xx

Antonia Daniel Avatar Antonia Daniel
July 30, 2025

Excellent. I was very impressed with the customer service and I will definitely use this company again if needed. Would highly recommend to others.

Ian Dampier Avatar Ian Dampier
July 24, 2025

Very helpful and great advice, saved me a fortune with not requiring a new screen. A simple fix in the end.

Richard Hoare Avatar Richard Hoare
July 12, 2025