Reviews

We pride ourselves on our honest, genuine reviews. We have never offered vouchers or money off repairs for 5-star reviews. We believe this is dishonest and misleading. Be wary of any repair company that does so! Instead, we ask our customers to leave a review once they have received their repaired iMac or MacBook.

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Check out our genuine, unedited, unfiltered reviews below.

I’ve used apple repairs for ages now, they always do a great job .

Lisa Vincent-Smith Avatar Lisa Vincent-Smith
April 15, 2026

Phil at Apple Repairs is brilliant! We have a very old iPad that is a heart monitor for our son. The battery had blown and the glass shattered, there are no other options, it can’t be downloaded or bought again as is built into the specific iPad and the company that made it in 2015 does not exist anymore. I was very worried and the support I received from Phil was absolutely outstanding. Phil went above and beyond to fix it. He managed to do it and is still helping me after to find a solution in case this happens again. I wouldn’t trust anyone else with this. I’m incredibly grateful and wouldn’t hesitate to recommend him to anyone.

Kate Stahl Avatar Kate Stahl
March 30, 2026

Friendly, efficient, professional. Phone back to as new. Thank you.

Brian Young Avatar Brian Young
March 30, 2026

Very happy with my visit to Apple Repairs. Phil is a genuinely nice guy. I had a problem with my iPad charging cable staying in the port. Phil immediately diagnosed the problem, removing a small piece of metal which had come adrift from the charger, saving me much expense. So if you want somebody you can trust with your devices, this is your man.

Gill Powell Avatar Gill Powell
March 24, 2026

Fantastic Service! Fixed my iPod Classic that no other repairer would attempt. Phil was friendly, honest, and reasonably priced. Highly recommend this man/company. You won't be disappointed.

Cindy Major Avatar Cindy Major
March 14, 2026

Turned around a 2010 27" IMac with damaged display connector and back light board swiftly and at a fair price. Great job Phil! Would recommend.

Alex Christoforou Avatar Alex Christoforou
March 14, 2026

Came in a bit late for my appointment, and I was well looked after. Within 20 minutes, I was out on my feet again. Thanks for the prompt service

Wale Ade Avatar Wale Ade
March 11, 2026

Friendly customer service and my phone was repaired quickly, I will use you again and recommend to friends, thank you!

Sarah Turner Avatar Sarah Turner
March 9, 2026

My daughter’s IPhone screen was a real mess - damage under tge glass and cracks in the glass booking online was easy and instructional video to find them was great, so helpful. Screen was fixed and looks like a brand new phone - absolutely fantastic service - can’t recommend highly enough - thank you

Steven Saward Avatar Steven Saward
March 7, 2026

excellent customer service and Old iPod repaired with new Hard drive, and Click wheel and Enhanced Battery, all old parts returned when iPod delivered, Couldn't have had a better service

David Jones Avatar David Jones
February 26, 2026

Amazing service! My phone screen was repaired perfectly and the quality of work is incredible! An amazing technician! Highly recommended!

Jamie Marlow Avatar Jamie Marlow
February 23, 2026

A fantastic service! They quickly identified the multiple issues with my ipod, made recommendations and carried out the work. There was a really quick turnaround time, and my ipod if now like new! I can't recommend these guys highly enough, and I'm so happy to have my ipod fully working again.

Paul Schofield Avatar Paul Schofield
February 17, 2026

Brilliant job done on my iPod Classic 80gb from 2008. Sent it in with a broken screen and 2008 firmware, got it back today restored to fully working order and with the latest firmware installed as I requested for better compatibility. Am delighted 🤩!. Now looking for my other iPod Classic to send in for an overhaul…! Thanks Phil!

Jerry Webb Avatar Jerry Webb
January 23, 2026

Great service and quick too. My iPod was totally dead. Phil got it sorted much quicker than I had expected so close to Xmas and even arranged it sent back registered post so I did not have to wait until new year. Very happy.

Mike Perry Avatar Mike Perry
December 22, 2025

This is the second time I have used Phil for battery replacements in Samsung phones although he primarily deals with Apple devices. He has fitted genuine quality Samsung batteries and the repairs are always done to a high standard. He is friendly, knowledgeable and reliable. 100% recommend.

James Reynolds Avatar James Reynolds
December 10, 2025

Amazing service. Quick and well done repair. Would always recommend. We have had multiple screens fixed and a battery replacement.

Becki M Avatar Becki M
December 6, 2025

Fantastic service, took our Macbook in as it wasn't booting properly and all sorted out. Thank you and highly recommend for any of your Apple issues

Denise Nash Avatar Denise Nash
November 27, 2025

Very impressed, first time I’ve used Phil, however he will totally be my go to now. He sorted my phone straight away, wouldn’t take any payment as he was able to sort the problem quickly. Excellent Service!!

Reena Logan Avatar Reena Logan
October 30, 2025

I contacted Phillip regarding my newly purchased iPod Classic as I was looking into potential upgrades but wasn’t quite sure what I needed. Phillip was incredibly helpful and quick to respond, providing all the information I was after. I decided to go for the 2000mAh battery upgrade along with 256GB of SSD storage. The whole process took about a week, and I couldn’t be happier with the result. You get regular updates on your device’s status, and a tracking number once it’s shipped. Excellent service from start to finish!

Nicholas Shmicholas Avatar Nicholas Shmicholas
October 15, 2025

Phil is knowledgeable and friendly,diagnosed and sorted the problem with my ipad. He's based in an interesting location in Chatham Dockyard,easy to get to free parking. Will recommend him to Family and Friends

Clive Billingham Avatar Clive Billingham
October 15, 2025