Reviews

We pride ourselves on our honest, genuine reviews. We have never offered bribes in the way of vouchers/money off for 5-star reviews. We believe this is dishonest and misleading. Be wary of any repair company that does so! Instead, we ask our customers to leave a review once they receive their repaired iMac or MacBook back.

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Check out our genuine, unedited, unfiltered reviews below.

1st class service from Phil, my dead iPad is now alive again, will definitely recommend this company to anyone.

Mick Smith Avatar Mick Smith
September 25, 2024

Hi this is my 2nd time using Apple repairs Kent both times Phil has been polite and helpful. He is very knowledgeable about finding the fault with my iPad The 1st time was a couple of years ago and the repair was completed within a day as promised and worked perfectly afterwards I now have another issue with same iPad I was quoted a very reasonable price again and I intend to get it booked in for repair in next week

shaun terry Avatar shaun terry
September 24, 2024

I visited Apple Repairs to get the damaged rear glass on my iPhone 12 replaced. Phil explained that he does not just replace the glass but rebuilds the whole phone into a new rear housing. Leaving the phone with them in the morning the job was done and I was able to collect my new looking iphone late that afternoon. Fantastic service from a super friendly and efficient repair shop. Thanks Phil

Chris Darby Avatar Chris Darby
September 20, 2024

Philip is a sound guy. Speedy repair, great service all round. Would highly recommend.

Lewis Cunningham Avatar Lewis Cunningham
September 18, 2024

EXCELLENT & Over & Above Service!!! my ancient iPod RESTORED to a more efficient & MODERN specimen by a MASTER!

Anthony Debski Avatar Anthony Debski
September 5, 2024

Battery replacement and cleaned out my charging port. Excellent fast and friendly service whilst i waited.

Michael Gray Avatar Michael Gray
September 5, 2024

Quick, helpful, professional and reasonably priced. Would recommend!

Zack Davies Avatar Zack Davies
August 22, 2024

Very honest repairs with good demonstration as to what the problem was! Prompt & efficient too!

Chrissy Hornby Avatar Chrissy Hornby
August 22, 2024

Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.

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Neal Haines Avatar Neal Haines
August 12, 2024

Absolutely brilliant service and top quality work.

Baron Igor Heyking Avatar Baron Igor
August 9, 2024

I have used this place multiple times. Very professional and honest service, with good prices. I wouldn’t use anywhere else and would recommend

Marie Avatar Marie
August 9, 2024

Found this service online whilst looking for somewhere to get my iPod repaired. They were swift and courteous in replying to my enquiries. The work itself was carried out promptly and the iPod posted back to me next day, so a very quick turnaround. All seems to have been done as advertised. Communications were good throughout. Recommended.

Tim Doggart Avatar Tim Doggart
July 24, 2024

I've been to Phil a few times now and I can honestly say Apple Repairs are one of the best businesses I've dealt with. Super friendly, helpful and quick - what a great mix! When anything goes wrong I don't even panic anymore as I know if it's fixable it'll be done. Can't recommend highly enough

Graham Scott Avatar Graham Scott
July 19, 2024

Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.

Neal Haines Avatar Neal Haines
July 16, 2024

Brilliant service, very friendly and helpful. Faster turnaround than expected and not over priced either. Definitely recommend

Tracey Davis Avatar Tracey Davis
July 12, 2024

Friendly and prompt service coupled with competitive prices. Also useful advice. I would highly recommend this company.

Glenn Peto Avatar Glenn Peto
July 12, 2024

Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly

Paul Martin Avatar Paul Martin
July 12, 2024

Friendly and prompt service coupled with competitive prices. Also useful advice. I would highly recommend this company.

Glenn Peto Avatar Glenn Peto
July 4, 2024

Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly

Paul Martin Avatar Paul Martin
June 27, 2024

fantastic service bringing my old dead iPod back to life. new SSD and battery fitted. friendly, efficient, professional service and brilliant value for money. would definitely use again. cheers guys

Barry Hammond Avatar Barry Hammond
June 25, 2024

PHIL @ APPLE REPAIRS KENT OFFERS A FRIENDLY EXPERT ADVICE & SERVICE.HE DIAGNOSES PROBLEMS VERY EASILY & QUICKLY & CHARGES VERY REASONABLE & FAIR RATES.I HAVE BEEN TO A FEW APPLE REPAIR SHOPS & FOR MY OPINION HE IS NO.1 & THE BEST.

Richard Gleeson-Hale Avatar Richard Gleeson-Hale
June 21, 2024

Great service from a great business. Thank you so much

Alan Mash Avatar Alan Mash
June 15, 2024

Excellent. I was very impressed with the customer service and I will definitely use this company again if needed. Would highly recommend to others.

Ian Dampier Avatar Ian Dampier
June 12, 2024

Trackpad and keyboard stopped working suddenly. Was fixed for a reasonable price within 24hours. Would recommend

Keauno Avatar Keauno
May 29, 2024

Excellent service.

david martin Avatar david martin
May 20, 2024

Great service ,did not have to wait long at all, worth while recommending

djl 1 Avatar djl 1
May 14, 2024

Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.

Will Louzado Avatar Will Louzado
May 12, 2024

Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.

Will Louzado Avatar Will Louzado
May 10, 2024

Great service! Would highly recommend. Easy to book an appointment online. The screen was fixed in less than 30 minutes. Great price. Great customer service. Thank you

Lousie Rafferty Avatar Lousie Rafferty
April 30, 2024

Would highly recommend, so so helpful and informative and also super friendly too!

Claire Cornish Avatar Claire Cornish
April 29, 2024
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